Whats IncludedBooking and PricingShip and Port InfoTransportationHotelStaffFrequently Asked QuestionsMessage BoardTerms and ConditionsContact Us

 

 

 

 

Gift Certificates Available
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Frequently Asked Questions

Can I use my Royal Caribbean Crown & Anchor numbers on this cruise?

Are there children's programs onboard?

Does the ship cater to special Dietary needs?

Do you offer Gift Certificates?

What are the guidelines for Tipping (Gratuities)?

 

What’s included in an Alumni Cruise price that’s not included in a regular cruise price?

For those never before cruisers let’s cover what a regular cruise price covers. Accommodations, gourmet meals in the dining rooms & cafes’ & snacks throughout the day.  Even 24 hr room service. All your entertainment, use of the fitness center, sports equipment, ship sponsored activities and more are included. 

Alumni Cruises includes all of the above and more. Please go to our “What’s Included” page for Alumni Cruises Exclusive Services.

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Will Alumni Cruises Staff members be onboard with us?

Yes, provided that the minimum number of guests are booked, and depending on the total number of bookings there can be as many as 3 Alumni Cruises Staff members onboard.

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What do the Alumni Cruises Staff members do onboard?

We are onboard to ensure your cruise meets and exceeds your expectations.  We will be there as your personal concierges, providing you with assistance in any matters or requests you may have.  We will be available 24 hours a day and just a phone call away.  We will also be coordinating all group activities, which may include raffles, daily newsletters, group shore excursions, parties, etc.

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Can I book this cruise through another travel agent or Royal Caribbean?

Yes you can.  BUT IF YOU purchase a cabin through an outside source (a Travel Agent, Royal Caribbean, etc.), you will be EXCLUDED from all Alumni Cruises and University of New Haven related events, giveaways, raffles, private parties, daily newsletters, Alumni Cruises Staff member services, etc.

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Can I book this cruise if I am not a University of New Haven Student or Alumni?

Yes, but we'll bet you're an Alumni before we get back!!!

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PASSPORT INFO: What Travel Documents and identification do I need?

Passports will be required for all U.S. citizens traveling by sea (on a cruise), as early as the summer of 2008, including children and infants.

Click here to find out more on what you will need.

 

Click here to find out WHERE to get your Passport
Click here to find out HOW to get your Passport


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How early do I need to arrive if I make my own travel arrangements?

You should plan to arrive at the pier at least two hours before the ship is scheduled to depart.  Boarding times varies by itinerary.   Please check your cruise ticket booklet for confirmed boarding time. It is your responsibility to arrive on time. In preparation for prompt departure, cruise check-in will close 30 minutes prior to sailing.  Guests arriving after will not be permitted to board.

See the Transportation - Air / Ground page for more info.

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What will I be charged if I cancel?

Please see our Booking / Pricing Page

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Can I use my Royal Caribbean Crown & Anchor numbers on this cruise?

Yes you can use your Crown & Anchor numbers to get credit for your cruise and receive your coupon booklets from RCCL, on all Alumni Cruises.  Either give your C & A numbers when you register or you can make sure you fill them in, on the RCCL website when you do your pre-boarding information online, just before the cruise.

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Are there children's programs onboard?

Fun isn't just for adults at Royal Caribbean. We offer exciting programs for guests of all ages, starting at just 6 months old! And you can feel confident leaving your children, over three years of age, with us because every member of our staff holds a college degree in education or other related field, or has qualified experience in working with children.

From 6-36 months of age, our tiniest guests and their parents are invited to participate in the Fisher-Price Aqua Babies and Aqua Tots Programs. Developed by Fisher-Price exclusively for Royal Caribbean International, these activities are hosted by trained youth staff. A parent or caregiver MUST accompany children during activity sessions.

Kids from 3-17 may take part in our complimentary Adventure Ocean® Youth Program. Adventure Ocean was specially designed to blend educational activities with just plain fun. To participate in our Adventure Ocean programs, children must be three years of age and potty-trained (diaper and pull-up free).

Click here to learn more about RCCL’s Family Cruising.

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Does the ship cater to special Dietary needs?

Yes. Royal Caribbean makes every effort to accommodate our guests' dietary requirements whenever possible. RCCL can accommodate special needs such as, Food Allergies, Gluten-free, Vegetarian (except for vegan/macrobiotic), Low-fat, Low-Sodium, lactose-free/Soy Milk, Ensure, and Kosher meals at no extra charge. Your choices can be selected on our Booking Form.

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Do you offer Gift Certificates?

Yes.  You can choose to purchase a cruise for someone else other than yourself.  Click here to purchase or learn more about a Gift Certificate.   We will send you a Gift Certificate for each person, that you can purchase one for.  Call us if you have any questions or special requests.

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What are the guidelines for Tipping (Gratuities)?

So that you can thank those who have made your cruise vacation better than you could have imagined, Royal Caribbean has developed these gratuity guidelines:

Suite attendant:

$5.75 USD

a day per guest

OR    

Stateroom attendant:

$3.50 USD

a day per guest

     

Dining Room Waiter:

$3.50 USD

a day per guest

Assistant Waiter:

$2.00 USD

a day per guest

Headwaiter:

$.75 USD

a day per guest

Note: These gratuities apply to guests of all ages and are at your discretion for the service you receive.  Gratuities for other service personnel are at your discretion.  A 15% gratuity will automatically be added to your bar bill or wine check when you are served.

Envelopes for gratuities will be provided in your stateroom on the last night of the cruise. Gratuities may be paid in the following ways:
     1. Pre paid by having them added to your reservation by Alumni Cruises.
     2. Added to your onboard SeaPass account.
     3. Paid in cash at the end of the cruise.

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Can't find the answers to your questions?

Contact Us or try Royal Caribbean’s FAQ

 

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