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April 2010 Autism Group Cruise


Frequently Asked Questions

Can I use my Royal Caribbean Crown & Anchor numbers on this cruise?

Are there Cruise Line sponsored children's programs onboard?

How will my child with autism be grouped in the Adventure Ocean Youth Program?

Does the ship cater to special Dietary and other Special needs?

What are the guidelines for Tipping (Gratuities)?

Can an individual with autism participate in activities if he or she is not potty trained?

What are the dress codes onboard?


 

What’s included in an "Autism on the Seas" price that’s not included in a regular cruise price?

For those never before cruisers let’s cover what a regular cruise price covers. Accommodations, gourmet meals in the dining rooms & cafes’ and snacks throughout the day.  Even 24 hr room service.  All of your entertainment, use of the fitness center, sports equipment, ship sponsored activities and more are included. 

We include all of the above and more. Please go to our What's Included page for our Exclusive Services and Private Autism Group Activities.

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Will "Autism on the Seas" Staff members be onboard with us?

Yes, there will be at least one Autism Group Specialist (with more as required), as well as a Cruise Concierge.  Please visit our Staff page.

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What do the "Autism on the Seas" Staff members do onboard?

We are onboard to ensure your cruise meets and exceeds your expectations.  We will be there as your personal concierges, providing you with assistance in any matters or requests you may have.  We will be available 24 hours a day and just a phone call away.  We will also be coordinating all group activities.  See the What's Included page for details of the activities.

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Can I book this cruise through another travel agent or Royal Caribbean?

Yes you can.  BUT IF YOU purchase a cabin through an outside source (another Travel Agent, Royal Caribbean, etc.), you will be EXCLUDED from all Autism Family Cruise related events and activities.

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Can we book this cruise even if no one has autism in our immediate family or in the same cabin on the cruise?

Yes, everyone is welcome to join us, and there are no restrictions or special criteria to book this cruise!!!

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PASSPORT INFO: What Travel Documents and identification do I need?

"Closed Loop" Itineraries
Cruise passengers who are U.S.citizens (USCs) sailing on vessels with voyages commencing in a USA port, calling in at least one foreign port and then returning to the SAME USA port are sailing on what is known as a "CLOSED LOOP" itinerary.

The documentation requirements for passengers on CLOSED LOOP itineraries are NOT scheduled to change on June 1, 2009.  USCs may continue to sail with their birth certificate plus a government issued pictured ID card (such as a normal drivers license). They may also sail with a valid passport, passport card, state issued enhanced driver's license, NEXUS card, SENTRI card or FAST card.

"Open Loop" Itineraries
Cruise passengers who are U.S. citizens (USCs) sailing on vessels with voyages that depart from one USA port and return to a DIFFERENT USA port, are sailing on what is known as a "OPEN LOOP" itinerary

June 1, 2009 Change
What is scheduled to change on June 1st are the documentation requirements for US Citizens sailing on "OPEN LOOP" itineraries.

US Citizen passengers on OPEN LOOP itineraries must hold a valid passport, passport card, or other specific USG approved card. They will NOT be allowed to embark with a birth certificate and drivers license.

NOTE:
The information above was valid on 2-2-09 and may change without notice to you, or on this website.  For current information, please see below.


Click here to find out more on what you will need.

 

Click here to find out WHERE to get your Passport
Click here to find out HOW to get your Passport
 

Family Legal Documents

Should the last names of the parent and minor child traveling with them differ, the parent is required to present the child's valid passport and visa (if required) and the child's birth certificate (original, a notarized copy or a certified copy). The name of the parent(s) and the child must be linked through legal documentation.

Different Surnames (Last Names):
If a woman has several surnames on different documents such as birth certificate and drivers license, then she must bridge the difference with other documents, such as, marriage license and/or divorce papers. The additional bridging documents must be the original or a certified or notarized copy.

Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise, must authorize guardian to sign legal documentation/waivers for participation in any activities requiring them (i.e. Rock Climbing, Flowrider, Bungee Trampoline, Inline Skating, or Ice Skating) and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.


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How early do I need to arrive if I make my own travel arrangements?

You should plan to arrive at the pier at least two hours before the ship is scheduled to depart.  Boarding times varies by itinerary.   Please check your cruise ticket booklet for confirmed boarding time. It is your responsibility to arrive on time. In preparation for prompt departure, cruise check-in will close 30 minutes prior to sailing.  Guests arriving after will not be permitted to board.

See the Transportation - Air / Ground page for more info.

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What will I be charged if I cancel?

Please see our Booking / Pricing Page

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Can I use my Royal Caribbean Crown & Anchor numbers on this cruise?

Yes you can use your Crown & Anchor numbers to get credit for your cruise and receive your coupon booklets from RCCL, on all Alumni Cruises.  Either give your C & A numbers when you register or you can make sure you fill them in, on the RCCL website when you do your pre-boarding information online, just before the cruise.

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Are there Cruise Line sponsored children's programs onboard?

Yes, RCL's award winning Adventure Ocean Youth Program is included in your price. 

Fun isn't just for adults at Royal Caribbean, as exciting programs for guests of all ages, starting at just 6 months old are offered! And you can feel confident leaving your children, over three years of age, with RCCL staff because every member of holds a college degree in education or other related field, or has qualified experience in working with children.

Please visit our What's Included page for information on Royal Caribbean's Staff Autism Awareness program.

From 6-36 months of age, our tiniest guests and their parents are invited to participate in the Fisher-Price Aqua Babies and Aqua Tots Programs. Developed by Fisher-Price exclusively for Royal Caribbean International, these activities are hosted by trained youth staff. A parent or caregiver MUST accompany children during activity sessions.

Kids from 3-17 may take part in our complimentary Adventure Ocean® Youth Program. Adventure Ocean was specially designed to blend educational activities with just plain fun. See our Special Potty Training Provisions.

Also visit our What's Included page to learn about our special Autism related activities.

Click here to learn more about RCL’s Family Cruising.

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How will my child with autism be grouped in the Adventure Ocean Youth Program?

Royal Caribbean’s children program (Adventure Ocean), will allow our families to choose which group their child with autism can attend. 

The regular rules, which we have exception to, requires children to be grouped by their age. 

Our children with autism will be put into the most appropriate group based on their ability.  Parents will have the opportunity to visit each Adventure Ocean Group and meet privately with the Adventure Ocean Staff to decide which group is the most suitable for their child.

Beepers will be issued to parents to allow the counselors the ability to reach a parent if necessary.  One Parent or guardian must be present on the ship whenever their child is in the program.

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Does the ship cater to special Dietary and other Special needs?

Yes. Royal Caribbean makes every effort to accommodate our guests' dietary and disability requirements whenever possible.

RCCL can accommodate special needs such as, Food Allergies, Gluten-free, Vegetarian (except for vegan/macrobiotic), Low-fat, Low-Sodium, lactose-free/Soy Milk, Ensure, and
Kosher meals at no extra charge.

We also address the needs of people with disabilities.  Click here to see our Access on the Seas disability accommodations.

Alumni Cruises has arranged specific services for our autism group.  Please visit our What's Included page to learn more.

Your choices can be selected on our Booking Form.

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What are the guidelines for Tipping (Gratuities)?

So that you can thank those who have made your cruise vacation better than you could have imagined, Royal Caribbean has developed these gratuity guidelines:

Suite attendant:

$5.75 USD

a day per guest

OR    

Stateroom attendant:

$3.50 USD

a day per guest

     

Dining Room Waiter:

$3.50 USD

a day per guest

Assistant Waiter:

$2.00 USD

a day per guest

Headwaiter:

$.75 USD

a day per guest

Note: These gratuities apply to guests of all ages and are at your discretion for the service you receive.  Gratuities for other service personnel are at your discretion.  A 15% gratuity will automatically be added to your bar bill or wine check when you are served.

Envelopes for gratuities will be provided in your stateroom on the last night of the cruise. Gratuities may be paid in the following ways:
     1. Pre paid by having them added to your reservation by Alumni Cruises.
     2. Added to your onboard SeaPass account.
     3. Paid in cash at the end of the cruise.

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Can an individual with autism participate in activities if he or she is not potty trained?

Yes, to learn more please visit our What's Included page.

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What are the dress codes onboard?

There are three distinct types of evenings onboard: casual, smart casual and formal. Suggested guidelines for these nights in the Main Dining Room are:
    Casual: Sport shirts and slacks for men, sundresses or pants for women
    Smart Casual: Jackets and ties for men are suggested, but a collared shirt (no tie)
                            is acceptable, dresses or pantsuits for women
    Formal: Suits/jackets and ties or tuxedos for men, cocktail dresses for women

3 to 4 night cruises include one formal night and the remainder nights are casual.
5 night cruises include one formal and the remainder nights casual.
6 night cruises include two formal nights, one smart casual and the remainder nights casual.
7 to 9 night cruises include two formal nights, one smart casual night and the remainder nights casual.
10 to 13 night cruises include three formal nights, two smart casual nights, and the remainder nights casual.
14+ night cruises include three formal nights, four smart casual nights and the remainder nights casual.

Please try to conform to these guidelines as close as possible for your children, although the cruise line is more lenient with them.

Exemption for Dinner Dress Code
People with Autism have been granted a complete exemption to these guidelines, so they may wear whatever they are most comfortable wearing, when attending Dinner in the Main Dining Rooms.

REMEMBER:  You always have the option of eating at the buffet restaurant(s), where the dress code is always Casual.

Please note:
Ice skating on the Voyager and Freedom Class Ships requires that all skaters wear long pants and socks (Capris and long shorts are permitted).
Rock Climbing Wall and Trampolines require that all participants wear socks.

 

 

Can't find the answers to your questions?

Contact Us or try Royal Caribbean’s FAQ

 

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“Autism on the Seas” is a division of Alumni Cruises, LLC
        1-800-516-5247       info@alumnicruises.org